Privacy Policy

1. Introduction

EzeeBind ("EzeeBind," "we," "us," or "our") is a software platform owned and operated by Nxus Hive, LLC. EzeeBind provides tools for insurance agencies to manage client information, documents, workflows, and communications.

This Privacy Policy explains how information is collected, used, and protected when using the EzeeBind platform.

2. Information We Collect

We collect information that users voluntarily provide, including but not limited to:

• Names, email addresses, and phone numbers
• Client and prospect information entered by authorized users
• Business and agency information
• Uploaded documents and messages
• Usage and audit data (logins, actions, timestamps)

EzeeBind does not directly solicit data from consumers. Any consumer data stored in the platform is entered by licensed agencies or their authorized representatives.

3. How We Use Information

Information is used solely to:

• Operate and maintain the EzeeBind platform
• Improve system performance and reliability
• Provide support and troubleshooting
• Maintain security, auditing, and compliance
• Comply with applicable legal obligations

We do not sell personal data.

4. Data Sharing

Data may be shared only:

• With service providers required to operate the platform
• To comply with legal requests or regulatory obligations
• To protect the rights, safety, and integrity of EzeeBind, Nxus Hive, LLC, or platform users

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no system is completely secure. By using EzeeBind, you acknowledge that unauthorized access or security incidents may occur despite reasonable protections, including those caused by sophisticated or malicious attacks.

6. Data Retention

Data is retained only as long as necessary for platform operations, legal compliance, or dispute resolution. Agencies remain responsible for their own data retention obligations.

7. User Responsibilities

Users are responsible for:

• Maintaining secure access credentials
• Ensuring they have legal authority to collect and store any client data entered
• Complying with all applicable insurance, privacy, and data protection laws

8. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of the platform constitutes acceptance of any changes.

9. Contact

Questions regarding privacy may be directed to: [email protected]